At Villa Andrea, we are committed to protecting your personal data and ensuring compliance with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and other relevant legislation. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you use our website or services.
The data controller responsible for your personal data is:
Villa Andrea, Ljubljana, Slovenia
For inquiries or to exercise your data protection rights, please contact us at info@villa-andrea.com.
We collect and process personal data for specific, legitimate purposes, including:
Identifying individuals for bookings or inquiries,
Providing user support,
Processing bookings and payments (e.g., issuing invoices, managing reservations, resolving claims),
Managing booking or purchase history,
Sending a free email newsletter (with your explicit consent) to inform you about news, offers, and general information,
Conducting market analysis to improve our services.
We will not use your personal data for purposes other than those listed above without your prior consent. Your data will not be shared or sold to third parties without your explicit written permission.
Villa Andrea may collect the following types of personal data:
Name and surname,
Company name (optional),
Home or billing address,
Delivery address (if applicable),
Phone number,
Email address,
Website user account data,
Information about bookings, purchases, and payment methods.
We process your personal data based on:
Consent: For example, when you subscribe to our newsletter or provide data for specific services.
Contractual Necessity: To fulfill bookings, process payments, or provide services you have requested.
Legal Obligations: To comply with applicable laws, such as tax or consumer protection regulations.
Legitimate Interests: For purposes like market analysis or improving our services, provided these do not override your rights and freedoms.
Your personal data is stored securely in electronic or physical databases within the European Union, accessible only by authorized Villa Andrea employees. We retain your data for:
As long as you have given consent,
The duration necessary to fulfill the purpose for which it was collected, or
As required by applicable legal obligations.
You may withdraw your consent at any time by contacting us at info@villa-andrea.com, after which your data will be deleted unless retention is required by law.
Under the GDPR and applicable laws, you have the following rights regarding your personal data:
Right to Access: Request confirmation of whether we process your data and access details about the purpose, type, recipients, retention period, and source of the data.
Right to Correction: Request correction or supplementation of inaccurate or incomplete data.
Right to Deletion ("Right to be Forgotten"): Request deletion of your personal data.
Right to Restrict Processing: Request restrictions on processing in cases of inaccuracy, illegality, or objection.
Right to Data Portability: Request your data in a structured format or have it transferred to another controller.
Right to Object: Object to the use of your data for marketing purposes, and we will immediately cease such processing.
Right to Withdraw Consent: Withdraw consent for data processing at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at:
Villa Andrea, Ljubljana, Slovenia
Email: info@villa-andrea.com
In the unlikely event of a personal data breach that poses a high risk to your rights and freedoms, Villa Andrea will notify you promptly and take appropriate measures to mitigate the impact.
Our website uses cookies to enhance user experience and track website usage. Upon your first visit, you will be informed about our use of cookies and asked for your consent.
Cookies are small text files stored in your browser to recognize you and improve website functionality. They enable faster, easier, and more effective use of our website.
Most browsers accept cookies by default and delete them upon expiration. You may manually delete or disable cookies, but this may affect certain website features. Instructions for managing cookies depend on your browser; please refer to your browser’s help documentation.
Our website may use Google Maps (API), provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to display interactive maps showing our location. When accessing pages with Google Maps, information such as your IP address may be sent to Google servers in the USA and stored. If you are logged into a Google account, your data may be linked to your profile. To prevent this, log out of your Google account before using the map feature.
To disable Google Maps entirely, deactivate JavaScript in your browser, though this may limit website functionality.
We do not share your personal data with third parties unless:
You provide explicit written consent,
It is necessary to fulfill a contract (e.g., payment processing or delivery services), or
It is required by law.
Any third parties receiving your data are obligated to comply with applicable data protection laws.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Only authorized employees have access to your data, and all databases are securely maintained.
Villa Andrea may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes.
For any questions, concerns, or to exercise your data protection rights, please contact:
Villa Andrea, Ljubljana, Slovenia
Email: info@villa-andrea.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
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